Nurse and communications strategist Beth Toner, of the , presents the first of the spring semester on Friday, Jan. 15, with 鈥�Health Care Narrative: How Stories Can Help Transform Health Care.鈥� The seminar will be at 4 p.m. in Suter Science Center 106 at 草莓社区, with refreshments and a chance to meet the speaker preceding the talk.
Toner shares how, in this era of high-tech medicine, providers obtain information and data about patients, but often do not take the time to listen to their stories. Yet these stories would provide an important perspective and improve the health care experience for all stakeholders. [To learn more about Toner鈥檚 attention to narrative, read 聽at the Robert Wood Johnson Foundation, in which she talks about how simply paying attention to health providers and to their clients can offer revolutionary results, or 聽in which she reflects on her son鈥檚 challenges with mental illness.]
鈥淗earing and listening to the client’s narrative story of their journey through life and illness has been identified as a crucial practice within the health care professions,鈥� said professor , who is encouraging his students to attend the seminar.
He says the result of this kind of special listening allows health care providers to understand the client鈥檚 perspective when important decisions are made.
鈥淏eth鈥檚 message will help our nursing students understand how to more fully implement EMU’s philosophy approaches of presence, advocacy, empowerment, and empathy through this important practice,鈥� Tyson said.
Toner, who is currently in the聽 at EMU, has a variety of professional experience that gives her special insight into this topic. A registered nurse with clinical experience in long-term care and community health settings, she is senior communications officer at the Robert Wood Johnson Foundation.
Toner has more than 24 years of experience in marketing communications in the health field, including director of marketing initiatives at The Hartford; senior web content developer for The Children鈥檚 Hospital of Philadelphia; multimedia communications specialist for the University of Pennsylvania Health System; and a public relations coordinator for Harleysville Insurance. She also holds a master鈥檚 degree in journalism from Temple University.
This seminar is co-sponsored by EMU鈥檚聽master’s in nursing program. Suter Science Seminars continue regularly聽through the spring semester.